HomeĐời SốngHow to fix office 365/2016/2019 "activation" or "unlicensed product"

How to fix office 365/2016/2019 "activation" or "unlicensed product"

07:37, 29/03/2021
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If Office activation fails, you"ll see Unlicensed Product or Non-commercial use / Unlicensed Product in the title bar of your Office apps, & most features of Office are disabled. To restore all features of Office, you"ll need lớn fix the problem that"s causing activation to lớn fail.

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Step 1: Sign in khổng lồ Office with the right account

If Office asks you to sign in, enter the trương mục you used lớn buy Office. You"ll see "We couldn"t find any Office products" if you use the wrong address.

Try this: Sign in to lớn Office


Step 2: Cheông xã for multiple copies of Office

You may not realize you have more than one copy installed. Having two installs can cause activation conflicts.

Try this: Chechồng for multiple copies of Office


Step 3: Check your subscription status

If your subscription has expired, you"ll see "We couldn"t find any Office products." Renew your subscription to use aiesec-unwe.net 365.

Try this: Chechồng your subscription status


Step 4: Troubleshoot activation

If Office still won"t activate, choose your Office version for additional troubleshooting help.

aiesec-unwe.net 365

Office 2019 & Office năm nhâm thìn

Office 2013


Step 1: Sign in with the right account

Please try signing in using all your personal tin nhắn addresses in case you bought Office using a different tin nhắn address. If you"re at work or school, you may need lớn log in using your work or school account instead of your personal tin nhắn tài khoản.

To kiểm tra if your aiesec-unwe.net trương mục is associated with Office, sign in to Services và subscriptions. Your Office sản phẩm or aiesec-unwe.net 365 subscription should be listed there. If it"s not, your tin nhắn address won"t work for signing in lớn Office.

Step 2: Check for multiple copies of Office

Activation can fail if you have multiple copies of Office installed. Let"s uninstall any versions of Office you aren"t using before we continue khổng lồ troubleshoot.

mở cửa Control Panel using the steps below for your operating system:

Windows 10 On the Windows 10 task bar, type Control Panel in the Type here to lớn search box, select Control Panel in the search results, & then select Programs and Features.

Windows 8.1 or 8 Right-cliông chồng the Start button (lower-left corner), select Control Panel, và then select Programs and Features.

Windows 7 Clichồng Start > Control Panel > Uninstall a program.

When the uninstall is finished, restart your computer.

Open an Office app & sign in, if prompted.

Step 3: Chechồng your aiesec-unwe.net 365 subscription status

If you have an aiesec-unwe.net 365 for home page subscription, let"s make sure it"s still active sầu và renew your subscription, if necessary.

If you don"t have aiesec-unwe.net 365, you can skip to lớn Step 4: Troubleshoot Office activation.

Close all Office apps.

If prompted, choose Sign in & enter the aiesec-unwe.net trương mục email và password associated with your aiesec-unwe.net 365 subscription.

nhận xét the details under the Subscriptions heading or Cancelled subscriptions heading.

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After you renew your subscription, you can restart your Office apps as needed. If Office still won"t activate, continue khổng lồ the next step

Step 4: Troubleshoot Office activation

Select your version of Office for troubleshooting steps:

aiesec-unwe.net 365

Office 2019 và Office năm 2016

Office 2013

aiesec-unwe.net 365: Use the aiesec-unwe.net aiesec-unwe.net và Recovery Assistant

The aiesec-unwe.net aiesec-unwe.net và Recovery Assistant runs on Windows PCs and can help you identify and fix activation issues with aiesec-unwe.net 365.

Select your browser from the drop-down menu khổng lồ see how khổng lồ save sầu và then start the aiesec-unwe.net aiesec-unwe.net và Recovery Assistant.


The Application Install dialog box opens. Select Install to start the installation.

The aiesec-unwe.net aiesec-unwe.net & Recovery Assistant opens in a new window. Select I agree to lớn accept the aiesec-unwe.net Services Agreement.

Select Yes khổng lồ allow the ứng dụng to lớn make changes lớn your device.

Follow the prompts to troubleshoot your Office activation issue.

If Office still won"t activate after you run the aiesec-unwe.net aiesec-unwe.net và Recovery Assistant, you can Fix Unlicensed Product errors yourself.

Fix Unlicensed Product errors yourself

If you"ve tried the earlier troubleshooting steps và Office is still unlicensed, you can troubleshoot activation failures yourself.


Check your computer"s date, time, và time zone

If these settings aren"t correct, Office activation might fail. Follow the steps below for your operating system.

Windows 10

Cthua kém all Office apps.

In the bottom right-hand corner of your screen, select the date or time.

Select Date & time settings.

Select Set time automatically &, if shown, Set time zone automatically. If you don"t have sầu the option to mix the time zone automatically, make sure your local time zone is shown in Time zone.

Restart any Office app.

Windows 8 or Windows 8.1

Cchiến bại all Office apps.

In the bottom right-hand corner of your screen, select the date or time.

Select Change date & time settings.

If the date or time is wrong, select Change date & time và correct the date và time settings.

If the time zone is wrong, select Change time zone và select your local time zone.

Restart any Office app.

Windows 7

Cthua kém all Office apps.

In the bottom right-hand corner of your screen, select the date or time.

Select Change date & time settings.

If the date or time is wrong, select Change date và time và correct the date và time settings.

If the time zone is wrong, select Change time zone & select your local time zone.

Restart any Office ứng dụng.


Tip: In Windows 7, you can synchronize your computer clock with an Internet time server lớn keep the computer clochồng up to lớn date. To vày this, select the date or time in the bottom right-hand corner of your screen, and then select Change date và time settings. Select the Internet Time tab, select Change settings, select Synchronize with an Internet time server, & then select Update now.


Run Office as administrator

Running Office as administrator helps fix permission issues that might cause Office activation khổng lồ fail. Follow the steps below for your operating system.

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Windows 10

Cthảm bại all Office apps.

Press the Start button in the lower-left corner of your screen.

Type an application name, lượt thích Word. The Word program icon appears in the search results.

Right-click the Word ibé, & select Run as administrator.

Select Yes khổng lồ allow Office khổng lồ run as administrator.

Windows 8.1

Cthua kém all Office apps.

In Windows 8.1, right-click the Start button in the lower-left corner of your screen, and then select Search.

Type an application name, lượt thích Word. The Word program inhỏ appears in the tìm kiếm results.

Right-click the Word ibé, and select Run as administrator.

Select Yes to allow Office lớn run as administrator.

Windows 8

Cthua kém all Office apps.

In Windows 8, move sầu your mouse to lớn the upper-right corner of your screen to open the charms bar, & then select the Search icon.

Type an application name, lượt thích Word. The Word program inhỏ appears in the tìm kiếm results.

Right-cliông xã the Word icon, and select Run as administrator.

Select Yes to lớn allow Office lớn run as administrator.

Windows 7

Cthua thảm all Office apps.

Press the Start button in the lower-left corner of your screen.

In the Search programs và files box, type an application name, lượt thích Word. The Word program icon appears in the tìm kiếm results.

Right-cliông xã the Excel ibé, and select Run as administrator.

If prompted, select Yes khổng lồ allow Office to run as administrator.

Update Office

The lademo Office updates might contain fixes to lớn activation issues. To learn how lớn update Office, see Install Office updates.

Cheông xã your firewall

If you"re using a firewall from another manufacturer, visit the manufacturer"s website for information about how khổng lồ temporarily disable the firewall. For Windows Firewall, please see below.

Windows 10

Windows 8.1 và 7

Cheông chồng your antivirut software

For information about how lớn turn off your antivi khuẩn software, check your antivirut manufacturer"s trang web. Uninstalling your antivirut software may also help. Don"t forget to reinstall it after Office is finished installing and if you turned it off, be sure to lớn turn it on again.

If you"re not sure which antivi khuẩn software you have, use the following instructions lớn get lớn Control Panel to find the name of your antivirut software.


Tip: Windows 10 comes with mặc định antivi khuẩn software, Windows Defender. If you determine that you"re using it, select the Start button > Settings > Update & Security, & then select Windows Defender on the left. Slide the button to lớn Off. Rethành viên lớn turn it On again.


On the Start thực đơn, enter Control Panel in the tìm kiếm box và select Control Panel from the results.

Do one of the following:

In Category view, select System và Security > Security và Maintenance, và then select the down arrow next to lớn Security.

In Large icons or Small icons view, select Security & Maintenance, and then select the down arrow next khổng lồ Security.

If Windows can detect your antivirus software, it"s listed under Virus protection.


Go to lớn the Control Panel by right-clicking the Start button (lower-left corner), & choosing Control Panel.

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Do one of the following:

In Category view, select System and Security > kích hoạt Center, & then select the down arrow next khổng lồ Security.

In Large icons or Small icons view, select Action Center, and then select the down arrow next to lớn Security.

If Windows can detect your antivirut software, it"s listed under Virus protection.


Go khổng lồ Control Panel by choosing the Start button

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(lower-left corner), & choosing Control Panel.

Do one of the following:

In Category view, select System and Security > Action Center, and then select the down arrow next to Security.

In Large icons or Small icons view, select Action Center, and then select the down arrow next lớn Security.

If Windows can detect your antivi khuẩn software, it"s listed under Virus protection.


Cheông chồng your proxy settings

If you use your device both at trang chính và at work, try turning off the proxy settings in aiesec-unwe.net Edge or Internet Explorer before you install Office. If you’re using a different browser, kiểm tra their help to find out how to turn off proxy settings.

aiesec-unwe.net Edge

Cliông chồng the Start button (lower-left corner), and choose Settings.

Select Network và Internet, go to lớn the bottom of the selections on the left side, and cliông xã Proxy.

In Automatic proxy setup, automatically detect settings or use cài đặt script, by sliding to On or Off.

In Manual proxy setup, you can choose to use a proxy server. Generally, it will be off & if you slide it to lớn On, be sure lớn select Save. And if it was off by default before you turned it on, be sure khổng lồ slide bachồng to lớn Off when you"ve sầu finished using it.

Internet Explorer 7, 8, 9, 10, or 11

In Internet Explorer, click Tools (upper-right corner) > Internet options.

Clichồng the Connections tab, and then cliông chồng the LAN settings button.

Under Proxy hệ thống, clear the option "Use a proxy hệ thống for your LAN (These settings will not apply khổng lồ dial-up or VPN connections)."

Cliông chồng ApplyOK lớn save sầu changes. Restart your computer.


Note: There might be more proxy settings that you need khổng lồ bypass. If this doesn"t work, và you’re installing Office from work or school, kiểm tra with your IT department for more information. For IT administrators, please see aiesec-unwe.net 365 URLs and IP address ranges.


Still need help? Liên hệ aiesec-unwe.net

If you’ve sầu tried everything in this article & still need help, you can tương tác Office tư vấn.